Return and Refund Policy

Effective Date: 01/01/2025

 

Return Policy

At Cosviria LLC, we strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, we offer a straightforward return process.

1. Return Eligibility

Products must be returned within 30 days from the delivery date. Items should be unused, in their original packaging, and in resalable condition. Certain products, such as customized or opened automotive accessories, may not be eligible for return.

2. Return Process

To initiate a return, please contact our customer service team at [email protected] or call (305) 504-5828. Provide your order number, and our team will guide you through the return process.

3. Refunds

Refunds will be issued to the original payment method within 7-10 business days of receiving the returned item. Shipping fees are non-refundable, and customers are responsible for return shipping costs unless the item was defective or damaged.

4. Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 3 days of delivery for assistance. We will arrange a replacement or full refund at no extra cost.

For any questions, feel free to reach out to our customer service team at [email protected].